Returns Policy


1.1           If you are unhappy with the Products for any reason or you change your mind, you may return them to us at your own cost within 7 calendar days of receipt if you send us the proof of purchase.  We will refund you the price paid for the Products provided that:-

(a)        in the case of computer games or computer software the Products have not been unsealed, nor has any security seal been removed;

(b)        in the case of membership vouchers sold for on-line gaming the scratch cover is intact and undamaged and the membership voucher is usable;

(c)        in the case of games consoles and accessories the Products are in their original packaging and have not been opened or unsealed and are undamaged and capable of use in the usual way.

1.2           This guarantee is in addition to your legal rights in relation to the Products that are faulty or not as described.  Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.